---
title: X (aka Twitter) Channel Issues
description: Connect X (Twitter) to Willow
---

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1. [Help Center](https://support.willow.co/en/knowledge?hsLang=en)
2. [Channel Management](https://support.willow.co/en/knowledge/channel-management?hsLang=en)

# X (aka Twitter) Channel Issues

## If you're having issues with an X channel, this article will help you to resolve them

### Introduction

If you're experiencing frequent disconnections with your X account or facing issues with posting, this guide will assist you in setting up a secure connection moving forward.

### Check the connection to Willow

X rarely has issues with connecting accounts. Therefore, if you're having issues we'd suggest ensuring that the connection is visible.

To do this:

- Go to [your list of permitted services](https://x.com/settings/connected_apps)
- Here, you should see a list of all the services that have access to your profile:

![](https://support.willow.co/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-May-27-2024-03-07-30-5618-PM-Aug-26-2024-07-39-40-8285-PM.png?width=600&height=437&name=image-png-May-27-2024-03-07-30-5618-PM-Aug-26-2024-07-39-40-8285-PM.png)

- If Willow is not available in this list, please try making the connection again.

### Check that your account is not suspended

Suspended accounts on X are slightly more common than on other platforms. 

Accounts that have been previously suspended may also face restrictions when adding integrations, but this is typically not a common problem. 

If you've tried both of these solutions but neither helps, please contact your customer success team. 

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